**30-06-20: We are currently experiencing a technical fault with our telephone lines, Calls may be answered slightly slower than usual. We are very sorry for this inconvenience and appreciate your patience while this fault is resolved.**
As of 26/03/2020 our phone lines will be closed between 12pm & 2pm. Please wait until outside of these times to call. Phone numbers have NOT changed.
If you have a clinical need for medical attention our telephone lines remain open from 8am. Our medical reception team will ask some screening questions and if needed, will add you to a call back list for a phone call from our clinical team. Due to high volumes of calls there is likely to be a wait and unfortunately we are unable to give you accurate time for a call back, we ask for your co-operation and support during this time.
We are aware that some of our patients are experiencing difficulty calling the practice from mobile phones. Mobile networks are currently experiencing unprecedented traffic due to the sudden shift to home working which is causing service issues. Please continue to try or where possible call from a landline phone.